Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including when you create an account, make deposits or withdrawals, or contact our support team. This includes:

• Personal identification information (name, email address)
• Financial information (wallet addresses, transaction history)
• Usage data (trading activity, strategy preferences)
• Device and browser information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices and security alerts
• Respond to your comments and questions
• Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With your consent
• To comply with laws or respond to legal requests
• To protect our rights and prevent fraud
• With service providers who assist in our operations

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and penetration testing
• Two-factor authentication for account access
• Cold storage for the majority of crypto assets

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookies through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@fidecrest.eu
Address: [Company Address]